Refund policy

1. Return Eligibility

We accept returns for products that are unused, unworn, and in their original condition, with tags intact and packaging undamaged.
Returns must be requested within 7 days of receiving your order.

2. Non-Returnable Items

The following items are non-returnable:

Items that have been worn, washed, or altered in any way.
Products that were purchased on sale or with special offers, unless stated otherwise.

3. How to Initiate a Return

To initiate a return:

Contact us at info@glaussian.com within 7 days of receiving your order.
Provide your order number, product details, and reason for return.
Our team will provide you with return instructions and an address for the return shipment.
We initiate refund detecting shipping charges

4. Return Shipping

Domestic Returns (India): We offer free return shipping for domestic orders.
International Returns: Return shipping costs for international orders are the responsibility of the customer.

5. Refund Process

Once your return is received and inspected, we will process your refund.
Refunds will be issued to the original payment method used for the purchase.
Processing time for refunds may take 7-10 business days.
If the item is found to be ineligible for return (e.g., worn, damaged), the refund request may be denied, and the item will be sent back to you.

6. Exchanges

Drop us an email on info@glaussian.com to connect with our team.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will offer a full refund or send a replacement at no extra charge.

8. Order Cancellations

Orders can only be canceled before they are processed and shipped. Once an order is shipped, it cannot be canceled.
If you wish to cancel an order, please contact us as soon as possible at info@glaussian.com.

9. Contact Us

For any queries related to returns or refunds, please contact us:

Email: info@glaussian.com